Hospice at home

Pendleside recognises that many people, when faced with a life-limiting illness, want to be cared for at home. Our hospice at home team works in the community delivering face-to-face care according to each person's needs and family circumstances.

We work in collaboration with GPs, district nurses, Macmillan nurses and social care providers to offer nursing care, a night-sitting service, respite, emotional support, 24 hour care where appropriate and, in some circumstances, personal care, to people over 17 years of age, meaning that staying at home can be a reality.

How can I access Hospice at Home?

Referrals will be accepted from any patient, relative, carer or healthcare professional and can only be made with the patient’s consent. When referrals are received contact may be made with relevant health care professionals to obtain clinical information.

Referrals are taken any day between 7.30am and 10.00pm Monday to Sunday.

You may complete the referral form above and post to the address shown at the top of the form. Alternatively, you can Email the completed form to: [email protected]. For an urgent referral 'out of hours', or at weekend, please phone 01282 440101.

What happens next?

Once a referral has been received, a nurse will contact you to arrange an assessment visit. At the assessment, the nurse will discuss your care needs with you and any relevant family members, and agree a plan for future visits.

We will review your plan of care every 12 weeks, but we recognise that there are occasions when care needs can increase or alter due to change in circumstances; we aim to respond quickly to any changes and provide extra support as required.

Who will be looking after me?

The Hospice at Home team is made up of registered nurses, healthcare assistants and volunteers, supported by the rehabilitation, spiritual care, family support and complementary therapy team.

Your own GP will continue to provide medical care; Hospice at Home nursing staff can seek advice from the Hospice medical team on the patient’s behalf if appropriate. The nurses will liaise with other professionals who may be involved in the patient’s care, for example district nurses, Macmillan nurses, and social workers.

Hospice at Home Penpals

We provide a befriending service to people with a life-limiting illness who live alone and feel isolated. It also supports carers, enabling them to have planned episodes of respite. This is provided by a team of trained volunteers offering an initial 12-week programme of social and domestic support.

How do I contact Hospice at Home?

You can contact the Hospice at Home team seven days a week by telephoning 01282 440106 between 7.30am and 10pm.

Smoking policy

To help protect our staff we ask you to do everything possible to provide a smoke-free environment when our staff visit your home. If possible we ask you to try to keep one room smoke-free at all times and not to smoke or let anyone else smoke in the house.

What if English is not my first language?

If English is not your first language we have a translator service available.

If you would like to speak to someone regarding our hospice at home facility please call our Hospice at Home Co-ordinator, Alison Sutcliffe on 01282 440106.