Family and carers' support

We recognise that caring for someone with a life-limiting illness can have a huge impact on people‘s lives and it can be difficult to deal with effect of the many changes that the illness inevitably brings.

We feel that in order to continue to care effectively carers need support - time off, information, financial guidance, and a voice.

The Family Support team is here to provide support for carers and family members throughout a person’s illness. Support is provided in a variety of ways:

  • Counselling – adults, children and young people
  • Carer support group
  • Complementary Therapy
  • Advice for parents and carers


Counselling allows the time and space to talk about feelings and experiences of caring for someone with a life-limiting illness. It cannot change the situation but it can help to untangle thoughts and develop the ability to cope.

Carer support group

The Carer support group offers peer support and friendship to anyone caring for a loved one with a life limiting illness. The group covers a variety of topics, meeting every 4 weeks in day services.

Complementary Therapy

We offer sessions of Complementary Therapy for family and carers with the aim to reduce stress, anxiety and enhance relaxation.

Advice for parents and carers

The Family support team provides support, guidance and resources to help break difficult news to children.

How can I access Family & Carer Support?

Referrals will be accepted as a self-referral, which may be by telephone, or from any health or social care professional.

You may complete the referral form above and post to the address shown at the top of the form.

Alternatively, you can Email the completed form to: [email protected]

What happens next?

A member of the Family support team will complete a telephone assessment with the person to identify their needs and arrange suitable support.

How do I contact Family & Carer Support?

The Family Support team can be contacted Monday – Friday between 9am and 5pm by telephoning 01282 440102

Who will provide the support?

The Family Support team is made up of trained and student counsellors, volunteers, and Spiritual Care Coordinator.

Where will the support take place?

Support can be provided in the Hospice, out in the community, in schools, and in some cases, at home.

There are also support groups that can be accessed by carers - click on the Pendleside survivorship and support groups link on the left to find out more.