Bereavement support

 At Pendleside hospice we have a counselling team for people affected by bereavement, not just those that have lost someone at Pendleside, but anyone in our community.

During these difficult times, we would like to offer anyone that feels they need support to get in touch so that we can try to help them manage current events. Whereas we cannot offer advice, we would be happy to talk to support anyone who is affected by the COVID-19 outbreak and consequences. This can include anxieties, loneliness, coping with isolation and/or coping with changes to their lives at as a result of self-isolation; as well as our typical remit of bereavement. For some, this could be just simply someone to talk to.

All of our counsellors are experienced, qualified and BACP registered, if you feel you need to talk to someone please call 01282 440102 Monday to Friday from 9am-5pm. We have a private voicemail so if you need to leave a message you can do so safely and with confidentiality assured.


We recognise that grief can cause people to feel a mixture of emotions such as emptiness, anger or helplessness. It can, for some, be all-consuming and debilitating.

Pendleside provides support to any bereaved person of any age residing in Burnley and Pendle, irrespective of when they were bereaved, the cause of bereavement, or relationship to the person they have lost. There is no requirement to have had previous contact with the Hospice.

Bereavement support is available in different ways:

  • Counselling – adults, children and young people
  • Support Group
  • Complementary Therapy
  • Social groups
  • Cookery club


Counselling allows the time and space to talk about feelings surrounding the death of a loved one. It cannot change the situation and what has happened, but it can help to untangle thoughts and develop the ability to cope.

Support Group

The bereavement support group is held on the first Monday of each month at 6.00pm - 7.30pm at the Hospice. It is led by one of the Family Support team and offers a safe setting in which to explore feelings, share information and be with others in a similar situation.

Complementary Therapy

Sessions of complementary therapy such as massage, aromatherapy and reflexology, are available to help with the effects of bereavement.

Social Groups

In recognition of the fact that people who are bereaved can feel lonely and isolated, the Hospice runs a variety of social groups, such as the Lunch Club, and Walk and Talk.

Cookery club

The Hospice Catering Manager runs an evening cookery club throughout the year for people who want to develop and enhance their cookery skills in a friendly and supportive environment.

How can I access Bereavement Support?

Referrals are accepted via the referral form, or you can self-refer by telephoning 01282 440102.

Please complete the Referral Form online or print and complete manually and post to us at the address on the top of the form.

Alternatively, you can Email the completed form to: [email protected]

For further information please contact the Family Support team on 01282 440102.

Bereavement Group

The aim of this group is to provide support for the bereaved. It is run as informally as possible and no appointments are necessary. The group meets on the first Monday of each month (if this falls on a bank holiday it will be on the following Monday) 6.00pm - 7.30pm at Pendleside. 

Please contact Family Support on 01282 440 102 before you attend so we can discuss your needs and inform you of the next confirmed date of the group. 

If you require more information you can telephone Simon Frauts on 01282 440102, or e-mail [email protected]

What happens next?

A member of the Family support team will complete a telephone assessment with the bereaved person to identify their needs and arrange suitable support.

How do I contact the team?

The Family Support team can be contacted Monday – Friday between 9am and 5pm by telephoning 01282 440102.

Who will provide the support?

The Family Support team is made up of trained and student counsellors, volunteers, and Spiritual Care Coordinator.

Where will the support take place?

Support can be provided in the Hospice, out in the community, in schools, and in some cases, at home.

For more information please contact the Family Support team on 01282 440102 or e-mail our Supportive Services Manager Julia O'Neill: [email protected]

For details of meetings etc. see Service User Events on the homepage.